Check-In and Check-Out
- Check-In Time: From 2:00 PM.
- Check-Out Time: Until 12:00 PM.
- Early Check-In and Late Check-Out: Available upon prior arrangement and for an additional fee.
Cancellation and Prepayment
- Cancellation Policy: Cancellation terms depend on the type of room booked and the period of stay. Please check the cancellation policy at the time of booking.
- Prepayment: Prepayment may be required depending on the booking conditions. Please check the information at the time of booking.
Children and Extra Beds
- Children of all ages are welcome.
- Extra Beds: Extra beds are available upon request for an additional fee. The maximum number of extra beds depends on the room type.
Pets
- Pets: Pets are not allowed.
Smoking
- Smoking: Smoking is prohibited on the premises. A fine is charged for violating this policy.
Quiet Hours
- Quiet Hours: Quiet hours are from 10:00 PM to 7:00 AM and must be observed by all guests.
Housekeeping and Room Service
- Housekeeping: Daily housekeeping is included in the room rate.
- Change of Bed Linen and Towels: Performed every three days or upon request.
Security
- Security: The hotel has 24-hour security and surveillance systems to ensure the safety of our guests.
Payments and Additional Services
- Payment Methods: Cash, Visa, MasterCard, and non-cash payments are accepted.
- Additional Services: Laundry, airport transfer, and tour services are available for an additional fee.
Important Information
- Lost Keys: A fine is charged for lost keys.
- Property Damage: Guests are financially responsible for any damage to the hotel property.
Please review our policies before booking and staying at Ruby Apartment. We strive to ensure a comfortable and safe stay for all our guests.